Cookie Policy

Introduction

Welcome to One Call Away. This Cookie Policy explains what cookies are, how we use them on our website, and how you can manage your cookie preferences. By continuing to use our website, you agree to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites to recognise your device, remember your preferences and provide a better, more personalised experience.

How We Use Cookies

We use cookies to:

• Ensure our website works properly
• Understand how visitors use our website
• Remember your preferences
• Improve our services and user experience
• Support our marketing and communications activities

Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies – required for the website to function properly
• Performance Cookies – help us understand how our website is used
• Functional Cookies – remember your settings and preferences
• Marketing Cookies – used to deliver relevant content and advertisements

Your Cookie Choices

You can control and manage your cookie preferences in the following ways:

• Use the cookie banner on our website to accept or reject non-essential cookies
• Update your preferences at any time through your browser settings
• Note that disabling certain cookies may affect the functionality of our website

Third-Party Cookies

We may use trusted third-party providers, such as Google Analytics and social media platforms, which may set their own cookies on your device. These cookies are subject to the privacy policies of the respective third parties.

How Long We Keep Cookies

Cookies are stored on your device for different periods of time, depending on their purpose. Some cookies are temporary and are deleted when you close your browser, while others may remain on your device for a longer period, as set out in our cookie banner or your browser settings.

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.